Effective Date:

11/18/2024

OBM Media LLC ("we," "our," or "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you use our services, including SMS appointment reminders, marketing programs, and other digital services.

1. Information We Collect

We may collect the following types of information from you:

a. Personal Information

Name, email address, phone number, and other contact details. Information provided during sign-up or communication with us.

b. Usage Information

Details about how you interact with our website, SMS program, and other services. IP address, browser type, and operating system.

c. Message Data

Content of appointment reminders and confirmations. Opt-in and opt-out requests, including "STOP" and "HELP" messages.

d. Payment Information

If applicable, billing details such as payment methods and associated information.

2. How We Use Your Information

We use the collected information to:

Provide appointment reminders and confirmations via SMS. Respond to inquiries, including those sent via "HELP" messages. Improve and customize our services. Communicate updates, promotions, or offers related to our services. Comply with legal obligations or resolve disputes.

3. Sharing Your Information

We do not sell your personal information. However, we may share your information in the following scenarios:

Service Providers: With trusted partners to facilitate messaging services or other operational tasks. Legal Compliance: If required by law or to protect our rights. Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred.

4. Data Retention

We retain your information as long as necessary to provide services, comply with legal obligations, or resolve disputes. Once no longer required, data will be securely deleted or anonymized.

5. Your Choices

Opt-Out of SMS Messages: You may cancel SMS services by texting "STOP" to our shortcode. After opting out, you will not receive further SMS messages unless you re-subscribe. Access and Update Information: Contact us to review, update, or delete your personal information.

6. Security of Your Information

We implement robust security measures to protect your information against unauthorized access, alteration, or destruction. However, no data transmission or storage system is completely secure. Please use caution when providing personal information.

7. OBM Software Mobile Application

This Privacy Policy also applies to the OBM Software mobile application available on iOS and Android.

When you use the OBM Software app, we may collect and process additional information necessary to provide the app's features and functionality, including:

Account Information: Your name, email address, phone number, company information, and login credentials.

Contacts & Customer Data: Information you choose to store within the app, including contacts, conversations, appointments, notes, opportunities, invoices, and other CRM data.

Device Information: Device model, operating system, app version, IP address, and diagnostic information used to improve performance and troubleshoot issues.

Push Notifications: With your permission, we may send push notifications related to appointments, messages, reminders, tasks, and other account activity. You can disable notifications at any time through your device settings.

Camera & Photos: If you grant permission, the app may access your camera or photo library to upload profile photos, documents, attachments, or other content you choose to submit.

Location Information: If enabled by you, the app may access your device's location to support features such as location-based services, appointment check-ins, or business-related functionality. Location access is optional and can be disabled through your device settings.

Information collected through the OBM Software app is used to provide and improve our services, authenticate users, manage customer relationships, process communications, schedule appointments, deliver notifications, analyze app performance, and maintain the security and reliability of the platform.

The OBM Software app may utilize trusted third-party service providers to deliver certain features, including cloud hosting, payment processing, messaging services, analytics, and push notifications. These providers process information only as necessary to perform services on our behalf and are required to safeguard your information.

You may request access to, correction of, or deletion of your account information by contacting us using the information provided in the "Contact Us" section below.

8. Children's Privacy

Our services are not intended for individuals under 13 years of age. We do not knowingly collect personal information from children. If you believe we have inadvertently collected data from a child, please contact us to remove it.

9. Third-Party Links

Our website may contain links to external sites or services. We are not responsible for the privacy practices or content of third-party sites. Please review their policies independently.

10. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date. Your continued use of our services indicates acceptance of the revised policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy or how your information is handled, please contact us at:

Email: [email protected]

Phone: (856) 405-3298

Website: obm-media.com

This Privacy Policy is designed to inform you of your rights and our responsibilities regarding your information. Thank you for trusting OBM Media LLC.